Privacy policy

BJTW (THAILAND) CO., LTD. (“BJTW”, “we”, “us”, or “our”) respects your privacy and handles personal data in accordance with applicable laws, including Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).

1. Information We Collect

We may collect personal information such as:

  • Name, email address, phone number, billing and shipping address
  • Account information and purchase history
  • Information provided when contacting us
  • Device and website usage information, including IP address, browser type, pages viewed, and cookies

Payment information may be processed by our authorized payment service providers.

2. How We Use Your Information

We may use your personal information to:

  • Process payments, orders, shipping, returns, exchanges, and refunds
  • Provide customer support
  • Manage customer accounts
  • Improve our website and services
  • Prevent fraud and maintain security
  • Send marketing communications where permitted by law or with your consent
  • Comply with legal and regulatory requirements

3. Sharing and International Transfers

We may share personal information with service providers necessary to operate our business, including:

  • Shopify and other e-commerce service providers
  • Payment providers and financial institutions
  • Shipping and logistics providers
  • IT, analytics, advertising, and marketing service providers
  • Professional advisers and government authorities where required by law

Some service providers may process or store personal data outside Thailand. Where applicable, we take reasonable steps to comply with the PDPA and other applicable laws.

4. Cookies

Our website uses cookies and similar technologies to:

  • Operate essential website functions
  • Remember customer preferences
  • Analyze website usage and performance
  • Support marketing and advertising activities

Where required by law, non-essential cookies will be used based on your consent.

You may manage your cookie preferences through our cookie settings or your browser settings. Disabling certain cookies may affect website functionality.

5. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy or as required by law.

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.

6. Your Rights

Subject to applicable law, you may have the right to:

  • Access or request a copy of your personal data
  • Request correction or deletion
  • Restrict or object to certain processing
  • Request data portability where applicable
  • Withdraw consent
  • Submit a complaint to the relevant authority

To exercise these rights, please contact us.

7. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time.

The latest version will be published on this website.

8. Contact Us

For questions regarding this Privacy & Cookie Policy or the handling of your personal data, please contact:

BJTW (THAILAND) CO., LTD.

Registered Address:
3803 Qiss Mall, 3rd Floor, Room No. A1-303, Rama IV Road, Phra Khanong, Khlong Toei, Bangkok 10110, Thailand

Official LINE Account: @bjtw.select
Email: info@bjtwthai.com